Articles for AI in Administration

  • a cartoon robot analyzing a help ticket for IT services

    OIT and RCDS working to improve customer Service

    The Office of Information Technology (OIT) is working with Research Computing and Data Services (RCDS) to improve customer service through AI by analyzing help…

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  • joe vandroid image showing the chatbox input

    Joe VanDroid, the new AI chatbot for IT issues

    Joe VanDroid, an AI chatbot based on technology from Gravyty, is available at the IT support portal to help with basic tasks or to…

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