AI @ UI News

  • a cartoon robot analyzing a help ticket for IT services
    OIT and RCDS working to improve customer Service
    The Office of Information Technology (OIT) is working with Research Computing and Data Services (RCDS) to improve customer service through AI by analyzing help tickets and improving response times and routing of tickets to the group that can best help resolve the issue. 
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  • joe vandroid image showing the chatbox input
    Joe VanDroid, the new AI chatbot for IT issues
    Joe VanDroid, an AI chatbot based on technology from Gravyty, is available at the IT support portal to help with basic tasks or to quickly allow for help ticket creation and routing to those who can help resolve IT problems. Still in beta mode, JoeVanDroid is learning and improving every day.
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  • an abstract graphic depicting technology, music and science.
    IIDS AI Faculty Fellowship Presentations
    IIDS AI Faculty Fellowship Presentations May 8, 2025 12:30pm – 1:30pm Data Hub, Library 107
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  • Incorporating artificial intelligence into universities
    Barrie Robison, a professor of biological sciences and director of the Institute for Interdisciplinary Data Sciences at the University of Idaho, discusses how artificial intelligence (AI) is being used across campus. Topics include translating historical educational texts, improving university operations through AI, and making artistic content more searchable. He also explores common assumptions about AI…
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  • IIDS AI Faculty Fellowship Presentations
    IIDS AI Faculty Fellowship Presentations May 1, 2025 12:30pm – 1:30pm Data Hub, Library 107
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